Energy savings for all!

From 01.01.2024, your supply charge will be based on the monthly fixed fee, the fixed portion of the energy charge, and any charges incurred if the fluctuation mechanism is activated, which you will be informed of by the 1^st of each month.

PPC, in the interest of transparency and clear charges, will indicate these costs separately on your bill.

Learn more here.

PPC myHome 4All is available to all Residential Customers, except for those represented by the Default Supplier.

The myHome4All Reward is given if the average daily consumption is reduced by 15% when compared to the same period the previous year. The award is contingent on registration in the PPC myEnergyCoach online service and the availability of historical consumption data for the existing supply for the previous year's corresponding period. Due to a lack of historical consumption data, the Reward is not granted to beneficiaries of the Social Residential Tariff (SRT), beneficiaries of the Solidarity Services Tariff, or for new connections to the Low Voltage Network.

The myHome4All Reward (in €) is calculated by multiplying the Price Difference (€/kWh) by the consumption in kWh that falls under the 2nd electricity consumption scale, as detailed in the published Price List. The Price Difference is defined as the difference in the commission charge (€/kwh) between the second tier ("All remaining") and the first tier ("First 500 kWh/month") of electricity consumption as detailed in the published Tariff. The myHome4All Reward will be calculated on the account statement that is issued.

No, the PPC grants the myHome 4All Reward independently of the State Subsidy granted through the Energy Transition Fund (ETF) or any other subsidies granted by the State on a case-by-case basis

After your PPC myHome 4All contract expires, it will be automatically renewed on an annual basis using the terms and charges in effect at the time, which will be posted and publicized on dei.gr. You have the option of changing suppliers or products at any time.

HEDNO defines the timeframe for the dual-rate reduced tariff system.

Winter period from November till March, as of 01.02.2025:

• Day zone: 12:00 - 15:00
• Night zone: 02:00 - 05:00 

Summer period from April till October:

• Day zone: 11:00 - 15:00
• Night zone: 02:00 - 04:00

Residential supplies with a dual-rate meter automatically transitioned to the new timetable on 01.02.2025. The sole exclusions are supplies that, due to HEDNO technical reasons, cannot be automatically changed to the new zones and must continue to operate under the old schedule, applied before 01.02.2025. These customers are notified individually by a letter included in their bill (the first one they will receive after 01.02.2025), and they can submit a request to HEDNO to be included in the new schedule.

Customers can address HEDNO about whether they have switched to the new dual-rate schedule in the following ways:

• Either via the relevant Αιτήματα Εξυπηρέτησης (Customer Service Requests) application, by selecting the category Έλεγχος Διζωνικής Μειωμένης Τιμολόγησης (Checking for Dual-Rate Reduced Tariff) and entering the supply number according to the instructions, the applicable notification message will be shown (find here examples in Greek)
• Call 800 400 4000 (free of charge)

In case you wish to apply for a Night meter, you need to:

1. contact HEDNO to submit the relevant application

2. contact us to sign a new contract under your name.

You can find out if you have a segmented or continuous timetable by checking the supply meter. Specifically, if your meter registers consumption on the counter with the M indication (reduced tariff) or on the counter with the K indication (regular tariff) during the Reduced charge period.

To determine whether you are integrated into the continuous or segmented timetable, you can address HEDNO.

A) By checking your bill:
On the back page of the bill appears "PPC Supply ". On the back page of the Actual bill, in the section "PPC Supply Charges", "Energy Charge - Regular" and "Energy Charge - Reduced" are displayed separately and directly below the charges and consumption quantities per zone.On the top left side, you will find in detail the readings of your meter, while in CODE 12 you will find your reduced charge period consumption.

B) By checking your supply meter:
You can check whether you have a dual-rate meter; in other words, whether there are two counters on your meter. One marked K and one marked M. Then, when the night tariff applies, whether your meter registers the consumption on the counter marked M.

C) By checking the distribution board at your home
In several cases there is an indicator light on the distribution board of your home which is connected to the additional service conductor.